Privacy Policy

1. Who We Are

This website is operated by 24 25 Consulting LLC (“we,” “us,” or “our”), the entity behind zhandaurov.com. Our primary contact is hello@zhandaurov.com.

2. What Data We Collect

We collect data you provide directly:

• Name, email address, and phone number submitted via our booking form
• Assessment answers submitted before a coaching session
• Payment information processed securely by Stripe (we never see or store card details)
• Calendar booking data processed by GoHighLevel

We also collect standard technical data via server logs (IP address, browser type, pages visited) for security and performance purposes.

3. How We Use Your Data

• To deliver coaching services you have booked and paid for
• To communicate with you about your session, scheduling, and follow-up
• To prepare for your coaching session using your assessment responses
• To process payments securely via Stripe
• To improve the website experience

We do not sell your data to any third party.

4. Third-Party Processors

We share data only with processors needed to deliver our services:

• Stripe — payment processing. Stripe's privacy policy: stripe.com/privacy
• GoHighLevel — calendar booking and CRM. Subject to GoHighLevel's privacy policy.

5. Cookies

We use minimal cookies — only those required for the site to function (session state) and your cookie consent preference (stored in localStorage). We do not use advertising or tracking cookies. You can decline non-essential cookies via the banner on your first visit.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Withdraw consent at any time for marketing communications

To exercise any of these rights, contact us at hello@zhandaurov.com.

7. Data Retention

We retain your personal data only as long as necessary to deliver services and comply with legal obligations. Assessment and booking data is retained for a maximum of 3 years.

8. Security

We take reasonable technical measures to protect your data. Payments are handled entirely by Stripe using industry-standard encryption. We do not store payment card information.

9. Contact

For any privacy-related questions: hello@zhandaurov.com
24 25 Consulting LLC · Seattle, WA